TERMS & CONDITIONS

Effective Date: 01/01/2025

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By accessing this website or purchasing any products from TOPNOTE LLC (“we,” “us,” or “our”), you (“you,” “user,” or “customer”) agree to the following terms and conditions:

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1. Eligibility

You must be 18 years or older to purchase products from our site. A valid TOPNOTE Member ID must be provided at checkout. By using this site, you represent that you meet this age requirement.

2. Products

All our products are handmade with natural, organic ingredients. Due to the nature of the materials used, slight variations in scent, color, and texture may occur and do not constitute defects.

Disclaimer: Our products are not evaluated by the FDA and are not intended to diagnose, treat, cure, or prevent any disease. Always test a small area before full use. Discontinue use if irritation occurs.

3. Orders & Fulfillment

We reserve the right to refuse, cancel, or limit any order at our discretion. This includes, but is not limited to, suspected fraud, reselling activity, or incomplete information. For more information view our [Orders & Shipping Policy]. 

4. Returns & Refunds

Returns are accepted within 14 days for unopened, unused products only. Please review our [Refund Policy] for more details. Shipping costs are non-refundable.

5. Intellectual Property

All content on this website — including, but not limited to, logos, formulas, names, photography, graphics, and written content — is the intellectual property of TOPNOTE LLC and is protected by copyright and trademark law. You may not reproduce, copy, modify, or distribute any materials without express written permission.

6. Limitation of Liability

To the fullest extent permitted by law, TOPNOTE LLC shall not be held liable for:

• Allergic reactions or skin sensitivities

• Misuse or improper storage of products

• Damage or loss during shipping

• Inaccurate or outdated information on this site

• Any incidental, indirect, or consequential damages

Use of our products is at your own risk.

7. Privacy & Data Security

While we take reasonable steps to protect your personal data, we cannot guarantee absolute security. By using our site, you acknowledge and accept the risk of data breaches, theft, or unauthorized access, and agree that TOPNOTE LLC will not be liable for any resulting damages or losses.

Please review our [Privacy Policy] for full details on data collection, storage, and use.

8. No Warranties

This website and all products are provided “as is” and “as available” without any express or implied warranties, including warranties of merchantability, fitness for a particular purpose, or non-infringement.

9. Indemnification

You agree to indemnify, defend, and hold harmless TOPNOTE LLC and its owners, partners, and affiliates from any claims, liabilities, losses, or expenses (including attorney fees) arising out of your use or misuse of our site or products.

10. Governing Law

These terms shall be governed by and construed in accordance with the laws of the State of Nevada, without regard to conflict of law principles. Any disputes will be resolved in the courts located in Clark County, Nevada.

11. Arbitration Clause

Any disputes or claims arising out of these terms, the use of our site, or our products shall be resolved through binding arbitration in Las Vegas, Nevada, rather than in court, except for qualifying small claims.

12. User Conduct

You agree not to use our website for any unlawful purpose or to interfere with its normal operation. We reserve the right to restrict or terminate your access if we suspect misuse.

13. Modifications to Terms

We reserve the right to change or update these terms at any time. Continued use of our website after changes are posted constitutes your acceptance of those changes.